Testimonials

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Braedon Morrison
Full Star Full Star Full Star Full Star Full Star
12-7-2019
Braedon Morrison

I would highly recommend working with Kelly Glaze. He got me a great deal on a new car and was very honest and helpful throughout the process. Ask for Kelly, he is a great guy.

GOOGLE
Scott Wenzel
Full Star Full Star Full Star Full Star Full Star
12-1-2019
Scott Wenzel

Crown Toyota is first-class!! My wife and I just purchased a Rav4 with the assistance of Pete James, our super helpful and knowledgeable salesperson. We've purchased several Toyota vehicles through the years from Crown and have never, ever had a negative experience compared to some Kansas City area dealerships we've worked with. Love the new Rav4 (what's not to love?), but most of all just wanted to give a shout out to Pete for making the process simple, quick and most of all completely transparent. Zero sales pressure or tactics, just concise, accurate information to help us understand all of our options, in addition to just being one heck of a nice guy! Thanks Pete & Crown Toyota for continuing to be the best!

GOOGLE
Christina Allen
Full Star Full Star Full Star Full Star Full Star
11-9-2019
Christina Allen

After a bad experience at another Toyota dealer, Crown Toyota was a breath of fresh air! Even though they didn’t have the vehicle we wanted on the lot they made it happen that day. We are now the proud owners of a Sequoia TRD Pro! Our salesman Joe H. was wonderful, along with everyone else we met! As a diehard Toyota fan, this will now be our go to dealership. Go Steelers!

GOOGLE
Marissa Fahrig
Full Star Full Star Full Star Full Star Full Star
11-8-2019
Marissa Fahrig

The staff was very helpful and ensured that I was able to get the perfect vehicle to fit my needs. Overall I’ve had a very positive experience at Crown Toyota.

GOOGLE
Justin Smith
Full Star Full Star Full Star Full Star Full Star
10-25-2019
Justin Smith

Most people immediately discount the Generation Z employees in today’s workforce. The negative connotations that come with being in that age range are often very true. Well, I am proud to say that I have found the ultimate exception to that rule. Crown Toyota in Lawrence Kansas has broke the mold. Jadyn was there for me, and with me from the moment I clicked on my desired vehicle. I sat safely, 400 miles away. Still, she showed great poise and went to bat for me, boldly approaching her manager when I offered a ridiculously low amount for a extremely rare and highly sought after truck. She persisted, and was able to get an unreal deal for me, sight unseen. She proved that not only are these “thotianas” out here for us, they run the show. There is no doubt her DNA results read...”100% Dat bi#!%ch”. Her actions reflect great credit upon herself, Crown Toyota, and Lawrence Kansas.

MERCHANTCIRCLE
skhalil
Full Star Full Star Full Star Empty Star Empty Star
10-17-2019
Best Car Dealership

The best dealership in all Kansas and nearby MO area. This is my 2nd purchase of sedan, and they have never disappointed. Joe Higdon is the calmest, professional and all in all a wonderful person that I will recommend anyone who needs to buy a new car.

YELP
Sadia K.
Full Star Full Star Full Star Full Star Full Star
10-17-2019

The best dealership in all Kansas and nearby MO area. This is my 2nd purchase of sedan, and they have never disappointed. Joe Higdon is the calmest, professional and wonderful person that I will recommend all to contact whenever you need to buy a new car.

YELP
Larry E.
Full Star Full Star Full Star Full Star Full Star
10-13-2019
Larry E.

I would just like to follow up on my recent trade experience at Crown in Lawrence. It was very good and Zack , Chase, Brent did everything to make it a good experience. I have confidence in the next step which is the service part now. Thanks to all.

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ampalx taco2tundra
Full Star Full Star Full Star Full Star Full Star
10-9-2019
ampalx taco2tundra

Jamie Engnehl, My family and I would like to thank you personally for all your help in picking out a new Toyota Tundra. I know it was a long process, but you stuck with us till our final decision. We want to thank you for your professionalism through the whole proces, but most of all, making us feel like family! If you are looking for a car, or truck, go see Jamie. It's been the best experience of buying a vehicle in over 30 year's! We're glad to be a part of the Crown family. Take that extra few minutes drive to get the best price and buying experience in Lawrence. Sincerely, Alex and Suzanne Menez

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Josiah S
Full Star Full Star Full Star Full Star Full Star
10-2-2019
Josiah S

Josh at Crown Toyota was super helpful and friendly during my process of buying a car. Never felt any pressure, no aggressive sales techniques, just a good overall experience. Wasn't what I was expecting when I started car shopping. He got me into a great car that I am very happy with, for a very good price.

GOOGLE
desertrose129 Kazi
Full Star Full Star Full Star Full Star Full Star
9-29-2019
desertrose129 Kazi

Adam at the service department was great!

CARGURUS
Jon
Full Star Full Star Full Star Full Star Full Star
9-19-2019

I knew what I was after and Nile was easy to work with. I did my research before hand but Nile pulled up KBB and let me see the trade in value. Super easy and no pressure. Best part is the paper work was handled by Hawkeye himself (Chris) :)

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Joshua Hahn
Full Star Full Star Full Star Full Star Empty Star
9-10-2019
Joshua Hahn

Overall very pleased with our recent Toyota Camry purchase. Joe H. was very helpful and a informative. Never seemed pushy like many other dealers. Also they seem to have fair prices. Would recommend checking them out next time your looking for a car.

YELP
Cameron P.
Full Star Full Star Full Star Full Star Empty Star
8-12-2019
Cameron P.

I had a great experience at Crown. Zack K. was exceptionally helpful in helping me choose a vehicle and patiently explaining features/alternatives. In the end, I received a more-than-fair price on my car. The only odd thing is they don't do certification of used vehicles (which is the default at some other dealerships). If you want certification it costs extra and has to be done later. The other thing I didn't know was that if you try to finance with your own bank, you cannot take possession vehicle until the check arrives in the mail (in my case that would be several days). So, I we ended up financing with Crown. Luckily they were able to match the rate I received from my bank.

YAHOO
Cameron P.
Full Star Full Star Full Star Full Star Empty Star
8-12-2019
Cameron P.

I had a great experience at Crown. Zack K. was exceptionally helpful in helping me choose a vehicle and patiently explaining features/alternatives. In the end, I received a more-than-fair price on my car. The only odd thing is they don't do certification of used vehicles (which is the default at some other dealerships). If you want certification it costs extra and has to be done later. The other thing I didn't know was that if you try to finance with your own bank, you cannot take possession vehicle until the check arrives in the mail (in my case that would be several days). So, I we ended up financing with Crown. Luckily they were able to match the rate I received from my bank.

GOOGLE
Cameron Piercy
Full Star Full Star Full Star Full Star Empty Star
8-9-2019
Cameron Piercy

I had a great experience at Crown. Zack K. was exceptionally helpful in helping me choose a vehicle and patiently explaining features/alternatives. In the end, I received a more-than-fair price on my car. The only odd thing is they don't do certification of used vehicles (which is the default at some other dealerships). If you want certification it costs extra and has to be done later. The other thing I didn't know was that if you try to finance with your own bank, you cannot take possession vehicle until the check arrives in the mail (in my case that would be several days). So, I had to end up financing with Crown. Luckily they were able to match the rate I received from my bank.

YELP
Maayan C.
Full Star Full Star Full Star Full Star Full Star
8-5-2019
Maayan C.

I had an amazing car buying experience at Crown Toyota of Lawrence! Throughout the process, everyone at Crown was helpful and I felt very informed. They truly care about their customers! Even after I made the purchase, they checked in on me and made sure everything was going well. Thank you Crown!

GOOGLE
Maayan Cohen
Full Star Full Star Full Star Full Star Full Star
8-5-2019
Maayan Cohen

I had an amazing car buying experience at Crown Toyota of Lawrence! Throughout the process, everyone at Crown was helpful and I felt very informed. They truly care about their customers! Even after I made the purchase, they checked in on me and made sure everything was going well. Thank you Crown!

YELP
Meg D.
Full Star Full Star Full Star Full Star Full Star
8-2-2019
Meg D.

I can't believe I'm leaving a 5-star review for a car dealer...these people have dashed all my preconceived negative notions about car dealerships. We bought a used Lexus from Kegan Radcilff, who is one of the best salesman I've ever encountered (in any industry): prompt, intelligent, attentive, arranged for the car to go to our own mechanic for a check-over, had all the paperwork done upfront, had the vehicle detailed and even called days after the purchase to make sure all was well. If I had a business that needed a salesman, I'd hire this young man in a NY minute. The paperwork was finished up through two other young men, Josh and Chase - who were also excellent, (although are dealings were less with them). All in all, if these young men are representative of Crown Toyota's staff, the company is extremely good at choosing employees. The car was well priced, and we are extremely happy with the purchase

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Chad Addington
Full Star Full Star Full Star Full Star Full Star
7-24-2019
Chad Addington

Staff is very helpful and the service was fast.

YELP
Greg B.
Full Star Full Star Full Star Full Star Full Star
7-23-2019
Greg B.

I had a great experience at Crown. The salesman, Josh Abel, couldn't be more helpful and helped me find the best car in my price range. I traded in my non-running car and they came to my place to tow it away. Earlier that day, i went to a different dealership, I won't say which one, that treated me like an inconvenience because I was looking for a used, not new, car. Going to Crown was a breath of fresh air after that. I recommend them.

YELP
Kacei R.
Full Star Full Star Full Star Full Star Full Star
7-19-2019
Kacei R.

Shout out to the service department that is always helpful, nice, and informative. They management team must work hard on training there people the right way. Never had a bad experience working with service

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Alex Thurber
Full Star Full Star Full Star Full Star Full Star
7-16-2019
Alex Thurber

After some bumps in the road, Toyota worked hard to make it right and that is what matters to me.

GOOGLE
Edward Cullen
Full Star Full Star Full Star Full Star Full Star
7-14-2019
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Aimee
Full Star Full Star Full Star Full Star Empty Star
7-12-2019
GOOGLE
Anthony P
Full Star Full Star Full Star Full Star Full Star
7-11-2019
CARGURUS
Stan
Full Star Full Star Full Star Full Star Full Star
7-8-2019

Very good experience. All the hard work was done via email, so when I showed up at the dealer, the truck was ready and so was the paperwork. My 2 local dealers would not meet their offer, so I drove an extra 30 minutes and saved $2200. I will return to Crown.

GOOGLE
E Baughan
Full Star Full Star Full Star Full Star Empty Star
7-8-2019
E Baughan

Bought a 2018 Tacoma and the experience was almost perfect. Email was the primary means of communication prior to visiting the dealership. I was able to walk on the lot, test drive the vehicle, and drive away in an hour and a half. One of the best experiences I've had for buying a used vehicle. Only downside was the gas tank wasn't full when I drove off the lot. After spending $37,000, I expected the vehicle to have more than 1/4 a tank of gas. I called before I left the lot and was told this is standard practice for used vehicles. Not sure if that's true but it was slightly irritating.

GOOGLE
Mitch Hollingsworth
Full Star Full Star Full Star Full Star Full Star
7-6-2019
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Lance Haley
Full Star Full Star Full Star Full Star Full Star
7-3-2019
Lance Haley

Myk was phenomenal to work with. I honestly had never bought a car from a dealership over the past 40 years. However, this experience was actually wonderful. I cannot recommend Crown Toyota enough.

YELP
Bailey W.
Full Star Full Star Full Star Full Star Full Star
6-29-2019
Bailey W.

Went to Crown Toyota after a poor experience at Legends Toyota. Was really impressed with Crown and Greg Henley. As a first time buyer, I was nervous and unsure of the process. Greg really knows his stuff, was easy to work with and personable, and took his time explaining everything to me. He made the car buying process seamless and enjoyable! Greg was very patient and never pushy when I ran into issues with insurance and signing over my old title. For anyone considering Crown - DO IT, and ask for Greg Henley!! I couldn't be happier with my purchase or buying experience. I will be back for any future needs and would recommend anyone in the market for a new or use car to visit these guys!

CARGURUS
Booniegal40
Full Star Full Star Full Star Full Star Full Star
6-22-2019

Van has been wonderful in communicating with me. He’s answered all my questions very quickly.