“ Had a great experience at Crown Toyota. Pete was great and everything was easy and efficient. Will certainly use them again when in the market for another Toyota. ”

“ You know that great feeling you feel when you get exactly what you want just how you want it?! Pete James went above and beyond to make sure I got exactly what I wanted, Dallas Summers made me confident in knowing I had the correct financing, and Jake Sacks went out of his way to check in on me and make sure his team did everything they could to ensure buying the truck of my dreams was an easy and professional experience. I left Crown Toyota yesterday feeling that great feeling. I honestly cannot say enough about the relaxed experience I had at Crown Toyota, so a huge thanks to Jake Sacks, Dallas Summers, and Pete James for making my dreams come true. ”

“ Great experience with David Wilson from the time we walked in the door to the time we were given a COVID 19 "hand shake" after the sale. Very professional and courteous during the entire sales cycle. We will definitely check back with David when it is time for our next new car! ”

“ My husband and I bought our first car through them a little over a week ago and we loved the experience!! Charlie Ross was our dealer and he was a great great man!!!! He explained everything even when e started to feel a little overwhelmed he helped break everything down and made it so stress free and hassle free and if you want to get a great car and a great experience he is the man to see!!!! Thank you so much for the whole experience!!!! ”

“ Matt R., Toyota Service Advisor, went above and beyond for getting my 2020 Toyota Corolla fixed right. He gave total TQM service. The air conditioning system was not cooling. Matt had his mechanic pin point the problem. He was able to get me get a car to use , while I waited for the news about my car. It was the condenser coil and Matt called to tell me the bad news. My car Insurance company wanted rebuilt part for my new car. American Family did make it right, so Matt did. He contacted his upper management people. Toyota paid for all of it! Thank you Matt, Crown Toyota, and Toyota! This why I am part of the Toyota family. ”

“ Recently purchased a 2020 Toyota Tacoma TRD Sport from Crown Toyota in Lawrence. After my truck broke down Discovered them after researching available inventory across several different dealerships. Simple and straightforward, the buying process was what car buying should be for consumers making such a large investment. After arriving at the dealership the following day, my new vehicle was already tagged and ready for me to drive home. Terry wrapped up the purchase and got me the best deal Imaginable ”

“ Monday, June 8, 2020 To Whom It May Concern: It gives me great pleasure to write this recommendation for Tristan Bland of Crown Toyota in Lawrence, Kansas. I have just purchased my 5th car from this dealership and 4th from Tristan. I can assure you that the days of car salesman jokes and horrific experiences buying a new car are over. At least, at Crown Toyota and with Tristan as your advocate, those days are certainly a thing of the past. I called Tristan to ask if he had anything that fit my needs. He asked for specifics and called me back within the hour. He had all his options as well as one car that he handpicked for me. He nailed it because he takes the time to know his customers. He knows that relationship is what is important, not to sell one car, but to have repeat buyers. His patience is unending. Mine was not. It is very difficult for my husband to make a decision even when he knows what he wants to do. When I had waited long enough for something that I know we wanted, Tristan knew exactly how to help my husband take action. We were in the dealership from 9-12 and then from 2-7 (closing time). Tristan gave us all his attention and gave us many options. He was patient beyond words. I also must comment on Tristan's knowledge and expertise in cars and the entire car buying process. He left no stone unturned and also helped us to learn about other cars that were not Toyotas. He showed no bias, just explained the differences between the equipment and the cars and discussed with us what would be the best fit. I would like to say that Tristan saved his "extra special" treatment just for us but I know that not to be true. Many of my friends have gone to him and the results and reactions have been the same. His desk is lined with trophies that he has received through the 15 years he has worked at Crown Toyota. Each one, I am sure, is well deserved. For anyone who is intimidated about buying a new car, Tristan will be someone you can trust with pros and cons and make your experience even quite enjoyable! Return customer for years and for years to come, Shelley Rissien ”

“ Over the last several years I've worked with Charlie Ross at Crown to purchase three vehicles and lease another. I chose Crown because I like Toyotas and it was the nearest dealership to me at the time. Now I live an hour away but still drove to Lawrence to work with Charlie to purchase my latest. He's attentive, honest, cares about your experience and satisfaction, and communicates before, during, and after the sale to provide an amazing customer experience. I hope when I need to buy my next car that I can work with Charlie Ross again to get it. ”

“ Awesome service. The staff was very personable! This was my first car purchase and they made it a great experience. Tristan helped me find a great car for a great price. ”

“ I have been a Toyota owner since 1997. Crown Toyota in Lawrence is an hour from where I live but after talking with Nile, I found him to be very friendly and helpful so I made the drive to see what he had for me to look at. He did not pressure me to purchase and helped find the perfect replacement for me. I traded in my 16-year-old Highlander for a 2017 Highlander. ”

“ I just recently bought my very first NEW car from Terry at Crown- and am absolutely thrilled with it. I also can't say enough good about my very positive experience with Terry, Chase and the entire team there. Frankly, this was not an easy sale, but they were all incredibly patient and gracious as I waffled and re-hashed options over severalmonths. Just as we were making a final choice, the coronavirus hit, and we had to table the whole process for a few more months. Once I was able to resume work, we resumed the buying process as well, and it was indeed seamless. We were never pressured and we were treated 'like family' every step of the way. Truly- I so appreciated Terry, his gracious patience, and his helpful and kind nature. BEST car acquisition of my life! ”

“ Bill and I were very pleased with our car-buying experience with Amy Beasley. We bought a new Hybrid Highlander and she did a great job of working with us. ”

“ Great dealership with great professional salespeople. They do business the right way and keep their word. I would highly recommend them. ”

“ I bought a 2020 RAV4 from Crown Subaru in May 2020. Sales consultant Gabby McGann provided excellent online service, expertly responding to my requests for information about various cars. She hung in there with me for a couple weeks, never putting pressure on me, always being the ultimate, helpful, knowledgeable professional. She also pointed out the specials and incentives that would help me get the best deal possible. Sales consultant Van Thompson helped close the deal when I went in to test drive cars and Gabby was in training. Van also expertly explained to me everything I needed to know about the car I purchased and answered my many questions. General Manager Jacob Sacks helped craft a great deal that I am very happy with. Business Manager Dallas Summers was efficient with his paper work and I was able to drive the car off the lot the same day of purchase. Every interaction was one of respect and professionalism. I highly recommend Crown Automotive for your next vehicle purchase. ”

“ I bought a 2020 RAV4 from Crown Subaru in May 2020. Sales consultant Gabby McGann provided excellent online service, expertly responding to my requests for information about various cars. She hung in there with me for a couple weeks, never putting pressure on me, always being the ultimate, helpful, knowledgeable professional. She also pointed out the specials and incentives that would help me get the best deal possible. Sales consultant Van Thompson helped close the deal when I went in to test drive cars and Gabby was in training. Van also expertly explained to me everything I needed to know about the car I purchased and answered my many questions. General Manager Jacob Sacks helped craft a great deal that I am very happy with. Business Manager Dallas Summers was efficient with his paper work and I was able to drive the car off the lot the same day of purchase. Every interaction was one of respect and professionalism. I highly recommend Crown Automotive for your next vehicle purchase. ”

“ If you are looking for a Toyota this is the place to go. We have bought two new vehicles from them in the past year. No muss, no fuss. They seem to be able to come up with whatever you want, unlike some other dealers we visited. Other dealers will sell you what's on their lot and that's it. And at Crown, if you can get Nile Hamer you will be in good hands. He knows his stuff. ”

“ Terry was excellent to work with.He was very knowledgeable and helpful.I enjoyed the experience with Crown Toyota and Terry.I would highly recommend them. ”

“ Bought a 2020 Toyota Tacoma 4x4 from crown Toyota. Decent customer service good sales man Mr. Barta. ”

“ I really appreciate Myk Barta's help in my purchase of a Toyota. The buying process is seamless and the service is professional. I would definitely like to recommend my friends and relatives to this dealership. Thank you Crown Toyota. ”

“ Bought a 2017 Nissan Rogue SL from this dealership; Pete James really did a good job of setting the car up for a test drive on short notice and making the actual purchase process comfortable. He and Kristen Efurd gave some really helpful answers over email in the days after the sale, and I also had good interactions with a gentleman from the finance department whose name I did not catch but who helped get me a better rate from the same credit union I had been working with before. Thank you to everyone at Crown Toyota Volkswagen! ”

“ Went to to begin the process of getting into another lease since my current was coming to an end. Had no intentions on getting into a new car that day, but couldn't pass up what Zack Krishtalka (sales consultant) was offering. He listened to what I needed and wanted and was able to make a deal. Great fast service, and overall a fantastic experience and would recommend everyone to go check them out if you are in the market or just looking. Will be back for sure. ”

“ I had the best car buying experience ever when I purchased a 2013 Chevrolet Cruze from Chris Cantwell! Chris provided a first-rate experience, he was professional and polite, he listened to me, he was very attentive to my needs, he was well-versed, and I didn't feel pressured or rushed. He made followup calls to make sure everything was okay with the car and my family was pleased with the vehicle selection. He offered me a warm beverage and even a snack from his desk! Chris Cantwell went above and beyond in customer service and overall dealership experience. He is truly an asset to Crown Toyota of Lawrence! If you ever need a car in the future I highly recommend you ask for Chris Cantwell. The entire buying process and the staff at Crown Toyota of Lawrence were all very pleasurable; I recommend this dealership. It is the best dealership I have found in the state of Kansas. ”

“ I had a great car buying experience (that doesn’t happen often).. I purchased a used Tundra. I could see that they already had the car reasonably priced, and were transparent regarding their pricing when I asked further details. Chris Cantwell was my consultant and was very knowledgeable and helpful even though he was new to the dealership. I will definitely return to Crown Toyota of Lawrence for my future car buying needs. Thanks Chris! ”

“ Was looking to get the best deal I could find on a 2019 Jetta R Line as part of the model year end closeout sale. Happy to say that Jadyn Anderson was able to get me into not just a great vehicle, but an upgraded vehicle at the exact price point that I could pay. I never imagined I’d score such a great deal on a new car. Transaction was easy, no hassle from anyone about upsells, warranties, etc.; just a clean and quick transaction. Big thanks to Jadyn for her work and making the deal really easy to complete. It was worth the drive to Lawrence from the KC metro to get this deal. ”

“ My family and I have been doing business with Crown Toyota for over 20 years. We recently bought a used Sienna and couldn't be happier. Tristan, Zac and Randy always take great care of us. I always recommend them to people looking for a new or good preowned Toyota. ”

“ I bought my used 2014 F-150 from here a few months ago. I payed in cash and they had no problem with that. They were flexible with the price and I got a fair deal. I was impressed as well with their thorough vehicle Inspection process and the friendliness of my sales rep. I was unimpressed with the manners of the man who seemed to be the manager on the floor. Each time that I had an interaction with him, he was cold and borderline rude with his responses. I was also told on the day that I purchased my truck that "it should only be a few minutes and we'll get right to you.". I waited on the financial department for 3.5 hours. Overall I got a great truck for a great price. I wish that they sold more used fords though! ”

“ I bought my used 2014 F-150 from here a few months ago. I payed in cash and they had no problem with that. They were flexible with the price and I got a fair deal. I was impressed as well with... more ”

“ Bought a vehicle from them on Valentine's Day. My salesman was David Stewart and I cannot recommend him enough! This was my first time buying from an actual dealer and he and the entire crown staff made the process easy and stress free. This is the BEST place to buy a car from! They are fair, kind, and you couldn't find a better place or cars for the prices. ”

“ Recently bought a Toyota RAV4 XSE from Justin at this location. Super nice guy. Low pressure, which we appreciated! The experience was much better than anticipated. He even took the time to show us all the features, and scheduled our first maintenance appointment. Very convenient. ”

“ Recently bought a Toyota RAV4 XSE from Justin at this location. Super nice guy. Low pressure, which we appreciated! The experience was much better than anticipated. He even took the time to show... more ”